Link Download WhatsApp Business: A Complete Guide
WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. But did you know that there is also a version of WhatsApp designed specifically for businesses?
WhatsApp Business is a tool that allows you to communicate with your customers, showcase your products and services, and grow your business. In this article, we will explain what WhatsApp Business is, why you need it, how to download it, how to set it up, and how much it costs.
link download whatsapp business
What is WhatsApp Business and why do you need it?
WhatsApp Business is a separate app from the regular WhatsApp that you can use to create a business presence on the platform. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, group chat, and end-to-end encryption.
WhatsApp Business vs WhatsApp
The main difference between WhatsApp and WhatsApp Business is that the latter allows you to create a verified and more complete business profile, so that your customers can trust who they are chatting with. You can also add multiple users to manage the account across multiple devices, whereas individuals use WhatsApp on their personal devices.
Some of the additional features that WhatsApp Business offers are:
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Whatsapp business app features and benefits
How to migrate whatsapp messenger account to whatsapp business app
How to set up whatsapp business profile and catalog
How to use whatsapp business tools and settings
How to verify whatsapp business number and name
How to restore whatsapp business chat history and media
How to run both whatsapp messenger and whatsapp business app on the same phone
How to update whatsapp business app to the newest version
Whatsapp business app vs whatsapp messenger: what's the difference?
Whatsapp business app customer reviews and ratings
Whatsapp business app data privacy and security practices
Whatsapp business app troubleshooting and help center
How to contact whatsapp business support team
How to delete whatsapp business account and data
How to switch from whatsapp business app to whatsapp messenger
How to download whatsapp business api for developers
Whatsapp business api documentation and guides
Whatsapp business api pricing and plans
Whatsapp business api features and use cases
How to integrate whatsapp business api with other platforms and services
How to send and receive messages with whatsapp business api
How to manage whatsapp business contacts and groups with api
How to use whatsapp business webhooks and callbacks with api
How to test and debug whatsapp business api
How to monitor and optimize whatsapp business api performance
How to get started with whatsapp business solution provider program
Whatsapp business solution provider directory and reviews
Whatsapp business solution provider benefits and requirements
How to apply for whatsapp business solution provider certification
How to choose the best whatsapp business solution provider for your needs
How to work with whatsapp business solution provider partners
How to access whatsapp business insights and analytics dashboard
How to measure and improve whatsapp business engagement and conversion rates
How to use whatsapp business stickers and emojis for marketing
How to create and share whatsapp business status updates and stories
How to use whatsapp business broadcast lists and labels for segmentation
How to use whatsapp business quick replies and templates for automation
How to use whatsapp business chatbots and artificial intelligence for customer service
How to use whatsapp business payment gateway and checkout for ecommerce
How to use whatsapp business video call and voice call for communication
How to use whatsapp business location sharing and live location for delivery tracking
How to use whatsapp business qr code and short link for lead generation
How to use whatsapp business catalog and product links for sales promotion
How to use whatsapp business notifications and reminders for customer retention
Business categories
Business hours
Business address
A link to your website
Your catalog
Labels
Greeting messages
Quick replies
Away messages
WhatsApp Business features and benefits
WhatsApp Business can help you improve your visibility, automate your communication, and keep your workflow organized. Here are some of the benefits of using WhatsApp Business for your company:
You can meet your customers where they already are. WhatsApp has a huge user base across the world, and many people prefer to use it over other channels. By using WhatsApp Business, you can reach them easily and conveniently.
You can drive business outcomes. Whether you want to increase sales, generate leads, or provide customer support, WhatsApp Business can help you achieve your goals. You can send feature-rich messages, such as images, videos, documents, or interactive buttons, to engage your audience and drive conversions.
You can build long-lasting customer relationships. With WhatsApp Business, you can provide personalized and timely communication to your customers. You can also use message templates to send notifications, reminders, updates, or confirmations. By staying in touch with your customers, you can increase their loyalty and satisfaction.
How to download WhatsApp Business app for your device?
If you want to use WhatsApp Business app for your small business, you need to download it from the Google Play Store or the App Store. You can also use it on your computer by downloading it from the official website.
Download WhatsApp Business for Android
To download WhatsApp Business for Android devices, follow these steps:
Go to the Google Play Store and search for "WhatsApp Business".
Select the app and tap on "Install".
Wait for the app to download and install on your device.
Open the app and agree to the terms of service.
Verify your business phone number by entering it and receiving a code via SMS or call.
Restore your chat backup from Google Drive if you have one.
Set up your business name and logo.
Download WhatsApp Business for iOS
To download WhatsApp Business for iOS devices, follow these steps:
Go to the App Store and search for "WhatsApp Business".
Select the app and tap on "Get".
Wait for the app to download and install on your device.
Open the app and agree to the terms of service.
Verify your business phone number by entering it and receiving a code via SMS or call.
Restore your chat backup from iCloud if you have one.
Set up your business name and logo.
Download WhatsApp Business for Windows or Mac
To download WhatsApp Business for Windows or Mac computers, follow these steps:
Go to the official website of WhatsApp Business and click on "Download".
Select your operating system (Windows or Mac) and click on "Download".
Wait for the file to download and run it on your computer.
Open the app and scan the QR code with your phone.
Follow the instructions on the screen to set up your account.
How to set up and use WhatsApp Business app?
Once you have downloaded WhatsApp Business app, you need to set up your account and start using it. Here are some of the steps you need to take:
Create a business profile
A business profile is a way to showcase your business information and attract customers. To create a business profile, follow these steps:
Tap on the menu icon (three dots) on the top right corner of the app.
Tap on "Settings" and then on "Business settings".
Tap on "Profile" and fill in the details, such as business category, description, address, website, email, etc.
Tap on "Save" when you are done.
You can also add a profile photo and a cover photo to make your profile more appealing. To do that, follow these steps:
Tap on the camera icon on the top left corner of the app.
Select a photo from your gallery or take a new one.
Crop and adjust the photo as you like.
Tap on "Done" when you are satisfied.
Use messaging tools and labels
Messaging tools are features that help you automate and organize your communication with your customers. Some of the messaging tools are:
Greeting messages: These are messages that are sent automatically when a customer contacts you for the first time or after 14 days of inactivity. You can use them to introduce yourself, explain what you offer, or provide some useful information.
Quick replies: These are messages that you can create and save for frequently asked questions or common responses. You can use them to save time and provide consistent answers. To use a quick reply, type "/" and select the one you want from the list.
Away messages: These are messages that are sent automatically when you are not available or outside of your business hours. You can use them to inform your customers when you will be back or how they can reach you in case of urgency.
To set up these messaging tools, follow these steps:
Tap on the menu icon (three dots) on the top right corner of the app.
Tap on "Settings" and then on "Business settings".
Tap on "Messaging tools" and select the one you want to set up.
Create or edit your message and tap on "Save".
You can also use labels to categorize your chats and contacts based on different criteria, such as new customer, order placed, payment pending, etc. Labels help you keep track of your conversations and filter them easily. To use labels, follow these steps:
Select a chat or a contact that you want to label.
Tap on the label icon (tag) on the top right corner of the app.
Select an existing label or create a new one by tapping on "+".
Tap on "Done" when you are finished.
Create a product catalog
A product catalog is a feature that allows you to showcase your products or services within the app. You can create a catalog with images, prices, descriptions, links, etc. Customers can browse your catalog and place orders directly from the app. To create a product catalog, follow these steps:
Tap on the menu icon (three dots) on the top right corner of the app.
Tap on "Settings" and then on "Business settings".
Tap on "Catalog" and then on "Add product or service".
Add an image, a name, a price, a description, and a link for your product or service.
Tap on "Save" when you are done.
Repeat the process for each product or service you want to add to your catalog.
You can also edit or delete your products or services from your catalog at any time. To do that, follow these steps:
Tap on the menu icon (three dots) on the top right corner of the app.
Tap on "Settings" and then on "Business settings".
Tap on "Catalog" and select the product or service you want to edit or delete.
Tap on the edit icon (pencil) or the delete icon (trash) on the top right corner of the app.
Make the changes or confirm the deletion and tap on "Save" or "OK".
Connect with customers and prospects
The main purpose of WhatsApp Business is to help you connect with your customers and prospects in a convenient and effective way. You can use WhatsApp Business to:
Send and receive messages, calls, photos, videos, documents, and voice notes.
Create and join groups with up to 256 participants.
Broadcast messages to up to 256 contacts at once.
Use WhatsApp Web or Desktop to access your account from your computer.
Use WhatsApp Business API to integrate with other platforms and services.
To start a conversation with a customer or a prospect, you can either use their phone number or a QR code. To use their phone number, follow these steps:
Tap on the green chat icon on the bottom right corner of the app.
Tap on the new chat icon (plus) on the top right corner of the app.
Enter the phone number of the person you want to chat with or select it from your contacts.
Type your message and tap on "Send".
To use a QR code, follow these steps:
Tap on the menu icon (three dots) on the top right corner of the app.
Tap on "Business tools" and then on "Short link".
Tap on "View QR code" and share it with your customers or prospects via email, social media, website, etc.
Ask them to scan your QR code with their WhatsApp app to start a chat with you.
How much does WhatsApp Business cost and how to pay for it?
WhatsApp Business app is free to download and use for small businesses. However, if you want to use WhatsApp Business API to send messages to your customers at scale, you need to pay for it. WhatsApp Business API is a paid service that allows you to connect with your customers through third-party providers or platforms.
WhatsApp Business pricing model
The pricing model of WhatsApp Business API is based on two factors: message type and destination country. There are two types of messages: session messages and template messages.
Session messages are messages that are sent and received in response to a user-initiated conversation within a 24-hour window. These messages are free of charge.
Template messages are messages that are sent outside of the 24-hour window or that require specific formatting. These messages are charged per message according to the destination country.
The table below shows some examples of template message prices per country:
CountryCurrencyPrice per message
USAUSD$0.005
BrazilBRL$0.0385
IndiaINR$0.25
NigeriaNGN$2.53
AustraliaAUD$0.0665
UKGBP0.0395
You can find the full list of template message prices per country here.
How to pay for WhatsApp Business messages
To pay for WhatsApp Business messages, you need to have a WhatsApp Business account and a Facebook Business Manager account. You also need to choose a third-party provider or platform that supports WhatsApp Business API and offers billing services. Some of the examples are:
Twilio
Vonage
MessageBird
Infobip
Wavy
To pay for WhatsApp Business messages, follow these steps:
Create a WhatsApp Business account and a Facebook Business Manager account if you don't have them already.
Select a third-party provider or platform that suits your needs and budget.
Connect your WhatsApp Business account with your Facebook Business Manager account and your third-party provider or platform.
Create and verify your WhatsApp Business number and profile.
Create and submit your message templates for approval.
Set up your payment method and billing details with your third-party provider or platform.
Start sending and receiving messages with your customers.
Conclusion
WhatsApp Business is a powerful tool that can help you grow your business and connect with your customers in a convenient and effective way. You can download WhatsApp Business app for free for your small business or use WhatsApp Business API for larger scale communication. You can also use various features and benefits that WhatsApp Business offers, such as business profile, messaging tools, product catalog, etc. To use WhatsApp Business, you need to set up your account, download the app, and pay for the messages if you use the API. We hope this article has helped you understand how to link download WhatsApp Business and how to use it for your business.
FAQs
Here are some of the frequently asked questions about WhatsApp Business:
Can I use both WhatsApp and WhatsApp Business on the same phone?
Yes, you can use both apps on the same phone, but you need to have different phone numbers for each app. You cannot use the same phone number for both apps.
Can I migrate my chat history from WhatsApp to WhatsApp Business?
Yes, you can migrate your chat history from WhatsApp to WhatsApp Business if you use the same phone number for both apps. However, you cannot migrate back from WhatsApp Business to WhatsApp once you have done so.
How can I get verified on WhatsApp Business?
To get verified on WhatsApp Business, you need to have a verified Facebook Business account and a verified business phone number. You also need to comply with the WhatsApp Commerce Policy and the WhatsApp Business Policy. Verification is not guaranteed and is subject to review by WhatsApp.
How can I measure the performance of my WhatsApp Business account?
You can measure the performance of your WhatsApp Business account by using the statistics feature in the app. You can access it by tapping on the menu icon (three dots) on the top right corner of the app, then tapping on "Settings", then on "Business settings", then on "Statistics". You can see metrics such as sent messages, delivered messages, read messages, and received messages.
How can I contact WhatsApp Business support?
You can contact WhatsApp Business support by using the contact us feature in the app. You can access it by tapping on the menu icon (three dots) on the top right corner of the app, then tapping on "Settings", then on "Help", then on "Contact us". You can also visit the official website of WhatsApp Business or the help center for more information and resources.
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